SMS Terms & Conditions
These SMS Terms & Conditions govern the text messaging (SMS) program operated by Just-in Time Appliance Repair LLC ("Just-in Time Appliance Repair," "we," "us," or "our"). By opting in to receive text messages from Just-in Time Appliance Repair, you agree to these terms. Please also review our Privacy Policy, which describes how we collect and use your information, and our Digital Communication Policy.
1. Program Description
When you opt in to our SMS program, Just-in Time Appliance Repair may send you text messages related to your appliance repair service, including appointment confirmations and reminders, technician arrival updates, service and repair status updates, parts availability notifications, follow-up messages about completed service, billing or scheduling questions, and occasional offers or promotions if you have opted in to receive marketing messages.
2. Consent and Opt-In
- You may opt in to receive text messages by scheduling service with us, submitting a form on our website that requests SMS consent, or texting us directly.
- Consent to receive text messages is not a condition of purchasing any goods or services from Just-in Time Appliance Repair. You may schedule and receive service without opting in to SMS.
- By opting in, you confirm you are the owner or authorized user of the mobile number provided.
3. Message Frequency
Message frequency varies based on your service activity and interactions with us. For example, you may receive several messages around a scheduled appointment and fewer at other times.
4. Message and Data Rates
Message and data rates may apply to messages sent to and received from Just-in Time Appliance Repair, according to your mobile plan. Contact your wireless provider with questions about your plan's messaging costs.
5. Opting Out
You can cancel the SMS service at any time by texting STOP to any message you receive from us. After you send STOP, we will send you a message to confirm that you have been unsubscribed, and you will no longer receive SMS messages from us. To rejoin, opt in again as described above. You may also contact our customer support team at (541) 295-8463 to opt out.
6. Help and Support
If you experience issues with the messaging program or need assistance, reply HELP to any message for more information, call us at (541) 295-8463, or use the contact options on our Contact Us page.
7. Carriers
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and is outside of our control.
8. Privacy
We respect your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. To understand how we collect, use, and protect your personal information, including information collected through our SMS program, please review our Privacy Policy.
9. Eligibility and Number Changes
You must be at least 18 years old to participate in our SMS program. If you change or deactivate your mobile number, please notify us so we can update our records and stop sending messages to a number that no longer belongs to you.
10. Changes to These Terms
We may update these SMS Terms & Conditions from time to time. The current version will always be available on this page. Material changes will be communicated to active subscribers via SMS or email. Your continued participation in the program after changes take effect constitutes acceptance of the updated terms.
Questions about these terms? Call or text us at (541) 295-8463.