How to Troubleshoot and Fix Your Jenn Air Refrigerator Leaking Water

A Jenn Air refrigerator leaking water inside or onto the floor can be an unwelcome and frustrating issue for any homeowner. Not only can the pooling water damage your kitchen floor, but it can also indicate a more significant issue with your appliance. Fortunately, with some basic troubleshooting skills and a bit of patience, you can identify and fix the problem yourself.

Why Is My Jenn Air Refrigerator Leaking Water?

Ready to go through the common causes of a Jenn Air refrigerator leaking water? We’ll offer step-by-step instructions on how to resolve them here.

Check the Water Line and Connections

One of the most common causes of a leaky Jenn Air refrigerator is a loose or damaged water line. To inspect the water line, follow these steps:

1. Unplug the refrigerator and shut off the water supply.
2. Locate the water line, which is usually at the back of the refrigerator.
3. Check for any visible damage, such as cracks or kinks.
4. Inspect the connections to ensure they are tight and secure.
5. If you find any damage, replace the water line or tighten the connections as needed.

Inspect the Door Gaskets:

Worn or damaged door gaskets can allow warm air into the refrigerator, causing excess condensation, your fridge running constantly, and leaks. To check the door gaskets, do the following:

1. Inspect the gaskets for cracks, tears, or other signs of wear.
2. Perform a “dollar bill test” by closing the refrigerator door on a dollar bill. If the bill slides out easily, the gasket may need to be replaced.
3. Clean the gaskets with warm, soapy water and a soft cloth to remove any debris that could affect the seal.
4. If the gaskets are damaged, order replacement gaskets and install them according to the manufacturer’s instructions.

Inspect the Drain Pan

The drain pan collects condensation and defrost water from the refrigerator. Over time, the pan can become damaged or misaligned, leading to leaks. Here’s how to check the drain pan:

1. Remove the grill at the bottom of the refrigerator to access the drain pan.
2. Check for cracks, warping, or damage to the pan.
3. Ensure the pan is seated correctly and level.
4. If the pan is damaged, replace it with a new one.

Check the Ice Maker and Water Dispenser

A malfunctioning ice maker or water dispenser can also cause your Jenn Air refrigerator leaking water. To troubleshoot these components, follow these steps:

1. Inspect the ice maker for any visible signs of damage, such as cracks or loose connections.
2. Check the water dispenser for proper function by dispensing a glass of water. If the flow is irregular or continues after you release the lever, there may be a problem with the dispenser valve.
3. Make sure the ice maker is securely connected to the water line and that the water supply line is not pinched or kinked.
4. If your refrigerator has a water filter, ensure it is properly installed and not expired, as a clogged or misaligned filter can cause water leaking from refrigerator filters.
5. If you identify any issues with the ice maker or water dispenser, you may need to order replacement parts or consult a professional for repair.

Note: We recommend only using OEM factory replacement filters for your refrigerator. Cheaper aftermarket filters are far more likely to lead to leaks and other issues.

Clean the Defrost Drain

A clogged defrost drain can cause water to overflow and leak onto the floor. To clean the defrost drain, follow these steps:

1. Locate the defrost drain, usually found at the back of the refrigerator or freezer compartment.
2. Remove any visible debris or ice buildup.
3. Use a turkey baster or small funnel to flush the drain with warm water.
4. If the water doesn’t drain, use a flexible drain snake or a long brush to clear any obstructions.

A Jenn Air refrigerator leaking water can be caused by various factors, including issues with the water line, drain pan, defrost drain, door gaskets, and even the ice maker or water dispenser. By carefully inspecting each component and following the troubleshooting steps provided, you can effectively diagnose and fix the problem. If you continue to experience leaks after trying these solutions, it’s best to consult a professional refrigerator service technician like the team at Just-In Time for further assistance.